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“Administration Fee” – What is it? |
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“Lowest Unique Bid” – What is it? |
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“Required Number of Bids” – What is it? |
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Will I know if my bid is unique or not? |
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What is The Time Bomb? |
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What are Bonus Auctions? |
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What are Bonus Points? |
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When does each auction finish? |
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Will I pay postage? |
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How will my item be delivered? |
| 11 |
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Will I be notified if I win? |
| 12 |
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How do I pay? |
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I don't have a PayPal account and am not interested in creating one. Can I add credit any other way? |
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Can I change my address or any of my details that I provided on registration? |
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Will I receive notification of new auctions? |
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Will I receive notification when an auction closes? |
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Can I change my bid? |
| 18 |
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Can I retract or cancel my bid? |
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Can I make more than one bid in an auction? |
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What if there isn’t a lowest unique bid at the completion of the auction? |
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Can I bid $0.00? |
| 22 |
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Beginner's Auction - what is it? |
| 23 |
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I want to cancel my OCB account - can I have a refund of funds deposited? |
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“Administration Fee” – What is it?
The Administration Fee is the fee paid each time you make a bid. The amount of the Administration Fee differs from one auction to the next.
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“Lowest Unique Bid” – What is it?
The “Lowest Unique Bid” is the lowest bid (closest to zero dollars) that has not been matched by another bidder. See How To Play for detailed example. |
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“Required Number of Bids” – What is it?
The “Required Number of Bids” is the number of bids that is required before an auction is completed. The number of bids differs from one auction to the next. |
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Will I know if my bid is unique or not?
YES. When you place a bid you will INSTANTLY be told if the bid is “Lowest Unique”, “Unique – but not the lowest” or “Not Unique” so you will always know where you stand. |
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What is The Time Bomb?
The Time Bomb is an auction against the clock. It will only be open for a limited time, with no Required Number of Bids. It finishes when the time is up. |
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What are Bonus Auctions?
Bonus Auctions are run in the same way as a standard auction. The difference is that you use your Bonus Points to bid on these items, instead of cash. Bonus Points are awarded when you make referrals and every time you pay for a bid. The winning bidder will still pay the final price for the item, but will not pay any Administration Fees. |
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What are Bonus Points?
Bonus Points are used instead of an Admin Fee to bid in Bonus Auctions only. Bonus Points are awarded in three ways. When you spend money in any Standard Auction or Time Bomb you will earn 1 Bonus Point for every $1 spent in Admin Fees. You will also earn 50 Bonus Points when you initially join up and 50 Bonus Points for every successful referral that signs up as a direct link from you. |
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When does each auction finish?
Each auction finishes when the Required Number of Bids has been received, or in the case of The Time Bomb, when the end date/time is reached. |
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Will I pay postage?
NO, all postage is FREE within Australia. If, for some reason, there is some kind of delivery/installation cost, this will be disclosed with the item details. The intention is that you will never pay postage/delivery, except in exceptional circumstances. |
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How will my item be delivered?
Small items will be mailed to your residential address, by Registrered Mail. Larger items such as electrical goods will be couriered to your door. You will be contacted to arrange a suitable time for delivery. |
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Will I be notified if I win?
All winners will be notified by email on completion of an auction. The winning item will be posted/delivered to the residential address you use when you register to bid. |
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How do I pay?
PayPal is the required payment method. You can also pay by VISA or MasterCard through PayPal, without being a PayPal member. When making a deposit, you will be talked through this process. IT IS VERY EASY. You can also make a deposit via bank transfer or mail a cheque. In these cases, your account will be credited once funds have cleared. |
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I don't have a PayPal account and am not interested in creating one. Can I add credit any other way?
PayPal is the preferred method of payment but if you would like to pay by cheque, money order or bank transfer, these details are on the "make a deposit" page. |
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Can I change my address or any of my details that I provided on registration?
YES. In the Members section, click “Edit Membership Details” at any time. |
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Will I receive notification of new auctions?
If you tick the Product Notification Emails box on your registration form you will receive notification of any new auctions that have just released. |
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Will I receive notification when an auction closes?
Any member that wins an auction will be contacted by email with details of how to pay for the item. |
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Can I change my bid?
NO. Once your bid has been made you cannot change it. However, you are able to make as many bids as you like in any auction, until the Required Number of Bids has been received. |
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Can I retract or cancel my bid?
NO. Once your bid has been made you cannot retract/cancel it. However, you are able to make as many bids as you like in any auction, until the Required Number of Bids has been received. |
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Can I make more than one bid in an auction?
YES. You can make as many bids as you like in any auction. Just remember to keep track of the amounts you bid in any one auction so as not to repeat the same value. |
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What if there isn’t a lowest unique bid at the completion of the auction?
There will ALWAYS be a winner. If there isn’t a lowest unique bid then the lowest pair of bids will be considered. Of this pair, the bid that was made first (chronologically) will be the winner. |
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Can I bid $0.00?
NO. Bids must be at least ONE CENT. |
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Beginner's Auction - what is it? |
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The Beginner's Auction is for any member who has not won any other auction on this site. If a previous winner makes a bid in any of these auctions, their bid will be cancelled and their Admin Fee will NOT be refunded. |
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I want to cancel my OCB account - can I have a refund of funds deposited? |
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Refunds will not be provided, under any circumstances. The exception being where an auction is cancelled. In this case, any Admin Fee paid will be refunded into your OCB account as credit. |